Centrally located in Terminal 2 at Chicago O’Hare International Airport (ORD), the Alaska Airlines Chicago Office serves as the primary communication hub for travelers flying to and from Chicago. The office helps travelers flying with Alaska Airlines with flight reservations, booking modifications, itinerary updates, cancellations, refunds, seat assignments, fare-related inquiries, and urgent baggage claims. Travelers can also receive information about account profiles or flight paperwork for verification for the upcoming trip.
Details of Alaska Airlines Office in Chicago
| Alaska Airlines Chicago Office Address | ORD Terminal 2, 10000 W O’Hare Avenue, Chicago, IL 60666, United States |
| Alaska Airlines Chicago Contact Number | +18006545669 |
| Working Hours | Monday–Sunday: 4:00 AM – 7:30 PM |
| customercare@alaskaair.com | |
| Alaska Airlines Booking Flight | https://www.alaskaair.com/search/? |
| Online Check-in | https://www.alaskaair.com/content/travel-info/at-the-airport/airport-check-in-options? |
| Alaska Airlines Flight Status | https://www.alaskaair.com/flightstatus? |
Alaska Airlines Chicago Office Map and Working Hours
Map:
Working Hours:
Monday – 4:00 AM – 7:30 PM
Tuesday – 4:00 AM – 7:30 PM
Wednesday – 4:00 AM – 7:30 PM
Thursday – 4:00 AM – 7:30 PM
Friday – 4:00 AM – 7:30 PM
Saturday – 4:00 AM – 7:30 PM
Sunday – 4:00 AM – 7:30 PM
Alaska Airlines Chicago Airport Office Details
| Airport Name | Chicago O’Hare International Airport |
| Airport Code | ORD |
| Address | 10000 W O’Hare Ave, Chicago, IL 60666, United States |
| Alaska Airlines Contact Number Chicago | +18008326352 |
Types of Planes Available with Alaska Airlines
- Airbus A319
- Airbus A319-100
- Airbus A320
- Airbus A320-200
- Airbus A321
- Airbus A321neo
- Boeing 720
- Boeing 720
- Boeing 737
- Boeing 737-200
- Boeing 737-400
- Boeing 737-700
- Boeing 737-800
- Boeing 737-900
- Boeing 737-900ER
- Boeing 737 MAX 8
- Boeing 737 MAX 9
- Bombardier CRJ-700
- Bombardier CRJ-700
- Convair CV-880
- Convair CV-880
- Convair CV-990
- Convair CV-990
- De Havilland Canada DHC-6 Twin Otter
- De Havilland Canada DHC-6-200 Twin Otter
- De Havilland Canada DHC-6-300 Twin Otter
- De Havilland Canada DHC-8 Dash 8
- De Havilland Canada DHC-8-400
- Embraer ERJ-170
- Embraer ERJ-175
- McDonnell Douglas MD-80
- McDonnell Douglas MD-82
- McDonnell Douglas MD-83
Services Provided by Alaska Airlines Chicago Office in United States
| Seat Selection | Extra Baggage | Cabin Upgrade |
| Alaska Airlines Lounges | Travel Insurance | Sports Equipment |
| Immigration Services | e-Visas | Traveling with pet |
| Sustainable Aviation Fuel (SAF) | Flight Delays | Flight Cancellations |
| Baggage Lost and Found | Flight Booking and Reservation | Customer Assistance |
| Baggage Services | Flight Status Updates | Alaska Airlines Student Fare |
List of Alaska Airlines Offices around the world.
Head Office Address & Contact Details
Check all the details of Alaska Airlines Headquarters.
| Corporate Headquarters Address | Alaska Airlines Headquarters, 19300 International Boulevard, SeaTac, Washington 98188, United States |
| HQ Phone Number | +1 206-433-3200 |
| Head Office Fax | +1 206 392 5366 |
| Customer Care Email | customercare@alaskaair.com |
| Operating Hours | Monday to Friday, 8:00 AM – 5:00 PM (closed on weekends) |
| Official Website | https://www.alaskaair.com/ |
| Social Media Links | Facebook: https://www.facebook.com/alaskaair Instagram: https://www.instagram.com/alaskaair/ X: https://x.com/alaskaair LinkedIn: https://www.linkedin.com/company/alaska-airlines YouTube: https://www.youtube.com/c/AlaskaAirlines |
The Alaska Airlines Chicago Office, located at Terminal 2, provides a convenient way for Alaska Airlines passengers to obtain travel assistance and important flight information. The dedicated team at the office is fully equipped to modify itineraries, adjust seating preferences, and approve critical service requests immediately, and to assist with reservations, baggage services, travel documents, and special requests before boarding.
FAQs
Travelers can call the office directly at 1-800-252-7522 for general travel inquiries and quick clarification before heading to the airport.
The office is normally open from 4:00 AM to 8:30 AM and from 11:00 AM to 7:30 PM, with slightly longer closing times on Tuesdays (up to 8:30 PM).
Alaska Airlines operates its Chicago passenger ticket counter and terminal services at Terminal 2, Door 2E within Chicago O’Hare International Airport (ORD).
Yes, passengers can inquire about available cabin upgrades, premium seating options, and upgrade eligibility.
Yes, travelers can obtain details regarding Alaska Airlines’ pet travel policies, carrier requirements, and applicable fees.
Yes, passengers may request itinerary details, booking confirmations, and other travel-related documents.
Yes, the office can provide guidance regarding delayed, damaged, or missing baggage and the appropriate reporting procedures.
Terminal 2 is the official Alaska ORD Terminal for passengers flying from Chicago O’Hare with Alaska Airlines.